Orders and Shipping
-The delivery service is restricted to the Lebanese territory.
-The delivery service is usually within 4 working days following the purchase order, and within 6-10 working days during sale period and holiday seasons.
-An additional fee of LBP 15,000 will be added to your total purchase amount as a delivery fee. However, any purchase equal to or exceeding LBP 500,000 will result in free delivery. Free shipping is also offered on a promotional basis.
-Our delivery service is through ARAMEX and you can rest assured that your purchase will be handled with the utmost care. Additionally, the items will be insured against theft and accidental damage.
-Once your order has been placed, you will receive an email with your order summary.
-We require a signature from you or anyone at the delivery address that you have specified for any goods delivered, at which point responsibility for your purchased goods passes to you. You accept that evidence of a signature by anyone at your delivery address is evidence of delivery and fulfillment by us.
If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or anyone at that delivery address) is evidence of delivery and fulfillment by us, and transfer of responsibility in the same way.
The goods are your responsibility from the time we deliver them to the address you gave us. On occasion, Aramex may refuse to deliver your order if they are of the opinion that the shipping address is considered to be unsafe
It is worth to mention that:
- Moustachestores will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Lebanon
- Multiple transactions may result in multiple postings to the cardholder’s monthly statement.